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I was charged by Midjourney, but I’ve never had a subscription. What should I do?
I was charged by Midjourney, but I’ve never had a subscription. What should I do?
Updated over a week ago

If you believe your card information has been used fraudulently to pay for a Midjourney subscription, we can help! Please send an email to [email protected] with the details of the transaction, including:

  • The exact amounts charged and total number of transactions

  • Date and, if possible, time of the transaction, including your local time zone

  • The type of card (VISA, MasterCard, etc., credit or debit card)

  • Your card’s country of origin

  • Name of the bank that issued your card

  • The last 4 digits of your card number

  • Expiration date

Once you’ve sent us this information, we’ll do everything we can to investigate these charges and refund them for you.

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