All Collections
Payments
I was charged by Midjourney, but I’ve never had a subscription. What should I do?
I was charged by Midjourney, but I’ve never had a subscription. What should I do?
Updated over a week ago

If you believe your card information has been used fraudulently to pay for a Midjourney subscription, we can help! Please send an email to [email protected] with the details of the transaction, including:

  • The last 4 digits of your card number

  • The type of card (VISA, MasterCard, etc., credit or debit card)

  • Expiration date

  • The exact amounts charged and total number of transactions

  • Date and, if possible, time of the transaction, including your local time zone

  • Your card’s country of origin

  • Name of the bank that issued your card

Once you’ve sent us this information, we’ll do everything we can to investigate these charges and refund them for you.

Did this answer your question?