This FAQ applies to individual orders placed on mag.midjourney.com for past issues or books. If you have questions about your Midjourney Magazine subscription, see the Midjourney Magazine Subscription FAQ instead.
General Store Order Questions
Can orders be edited after they're placed?
Unfortunately, we can't modify the items on your order after it's placed. If you need to cancel your order or update your shipping address, we may be able to help though. See below for more information.
Can orders be canceled and refunded after they're placed?
We may be able to cancel orders that haven't been processed. Email [email protected] with your request as soon as possible for the best chance we can cancel your order.
Can shipping addresses be changed after an order is placed?
We may be able to update your address before your order ships. Email [email protected] with your request as soon as possible for the best chance we can change your address.
If an issue is sold out, when will it come back in stock?
At this time, there are no plans to restock issues that are sold out.
What if my store order is missing or damaged?
If your order missing or damaged, we may be able to provide a replacement. Please email [email protected] within 30 days of your order date and we'll be happy to help.
Are customs fees and taxes included in the price?
Customs may be due on your order when it's delivered, depending on where you live. You shouldn't be charged customs fees if you're in the United States or Canada, but unfortunately, we can't provide estimates for other countries.
Do packages ship with tracking?
Orders of individual magazine issues do not ship with tracking unless the order also includes a Midjourney Year One book, or if multiple issues / copies are being shipped internationally. You'll get a shipment confirmation email, including the tracking number if your order has one, when it ships.
Can I get an invoice for orders from the store?
Unfortunately, we can't generate invoices for Midjourney Store orders.
Midjourney Year One Book Questions
When will I receive my Midjourney Year One book?
Once shipped, orders to the United States will generally be delivered in 5-7 business days. International orders can take 1-2 weeks. You'll get an email confirmation with your tracking number when your order ships.
Does Midjourney Year One ship internationally?
Yes! Midjourney Year One is available to ship to most parts of the world. International delivery times can vary considerably, however, and it make take a few weeks to receive your book.
How do Midjourney Year One books ship?
Year One books are shipped with tracking. You'll get an email with your tracking number as soon as your order ships. If you're in the United States, your order will be delivered via USPS. Canadian orders will be delivered by Canada Post. International orders will ship via FedEx or UPS.
Is there a digital version of the book?
No. Midjourney Year One is a physical artifact meant to celebrate our progress as a technical team and creative community.
If I have a problem with my order, what should I do?
If your Midjourney Year One book is missing or damaged, contact [email protected] for help.