If you see an error message that says your subscription is "paused," your renewal payment failed.

We'll automatically retry your payment a few times over several days. If none of these payment attempts succeed, your subscription will be canceled.

You can also visit your Manage Subscription page to cancel your paused plan (you'll need to log in if you aren't already). If you do, you can attempt to re-subscribe immediately from the same page. If you're still having trouble with your payment, email [email protected] for help.